FREQUENTLY ASKED QUESTIONS

To keep things simple, we've compiled answers to some of the questions we get asked the most. If you're still unsure, make sure to contact us.

How does MyArtistMerch work?

Use our sign-up page to get your MyArtistMerch page live today. Each of our products has a minimum base price that you must charge your fans. Any profit you add on top of that is yours to keep, and will be accounted to you via bank transfer each month. For example, our base price for a Gildan Softstyle T-Shirt with one print is £8.99. If you choose to sell these to your fans for £14.99, then we'll pay you £6.00 per unit sold.

Is MyArtistMerch really free?

100%. We've built a small profit into our base prices and items are not manufactured until a sale has been made.

I've signed up but not yet received my MyArtistMerch link.

It may be that your MyArtistMerch rep needs a bit more information from you before we can set up your page. This can be anything from price clarification to requesting your approval on product mockups, so do keep an eye on your emails.

I've got my MyArtistMerch page - now what?

Sit back and relax! We handle everything from order to delivery straight to your customer.

How do I know when I've made a sale?

We'll be in touch with weekly sales reports.

How can I increase my sales?

Keep an eye on your emails. We'll be in touch with selling tips, social media templates and sales reports to ensure orders are coming through.

Do you supply bulk stock?

Absolutely. For sales over 20 units, please email support@wigsaw.com for a full quote. If your personal stock order is below 20, we ask that you order via your artist page. Your extra expenditure will be recouped once your profits are accounted to you the next month.

One of my fans has reported a problem with their item/delivery.

Please ask them to contact us either via our website or through support@wigsaw.com